Sir,
My name is Adam Mulholland. I was the original owner of U.S. Challenge Coins from 2005-2009. Patrick just forwarded me this email as I did not originally receive it for whatever reason. I am resuming ownership fully this week. I have limited information at this point of your dealings with Mr. Summy, but I am working to gather everything I need for yours and all the other orders that never completed. You may or may not care about what I about to write but I am going to upfront with you about the current situation of the company so you understand what I am walking into.
The company current has no income or money on hand. The company has 2 choices to make: 1. Go into bankruptcy and dissolve completely, which leaves all involved a limited way to collect what is owed, or 2. Allow myself time to take the reigns, sell assets and produce a revenue in which I can pay all back in either refunds or products. I am opting for #2 since it's the honorable and responsible thing to do, regardless of the pain it might bring to myself.
I understand you are owed money and want a refund. I want to get you exactly what you want and it is my #1 priority along with all the other customers. This takes time and communication to be able to take nothing and make it into something. I want to establish reasonable timelines to ensure everyone is taken care of.
Mr. Summy is being relieved of his ownership this week and will be no longer dealing with the company. I want you to know that you can reach me directly at this email address or my personal phone number at (phone number removed). I am more than happy to engage with you as often as you would like to get this resolved. I do not have the assets in the company to transfer you $1200, however I am working towards being able to do that as soon as possible.
I don't expect you to be satisfied with my explanation, but it is what I have to offer with taking ownership back over and looking over the current state of the company. Next week I will reopen the FB page and submit an open letter to everyone that is owed and engage with each and everyone so I can put together a plan forward. I have no issues working with everyone to make sure the right thing is done and I have no issues discussing options.
Respectfully,
Adam Mulholland
I removed the phone number for now, because I don't want an innundation of negativity to flow toward Mr. Mulholland. It will be interesting to see how this plays out.